Accessing the Connectivity Notification Screen

To configure automatic alerts when devices go offline, navigate via the side menu: Access > Connectivity Notification.

Main screen

Overview

Connectivity Notification allows you to configure automatic email alerts when a device (turnstile, controller, reader, etc.) loses communication with the system for longer than the configured time. Optionally, a reconnection email can also be sent when the device resumes communication.

Filtering Connectivity Notifications

Use the status filter at the top of the screen:

  • All: Shows all notifications (active and inactive).
  • Active: Lists only active notifications.
  • Inactive: Shows only deactivated notifications.

Use the Search field to locate a notification by description.

Search and Display

The table displays:

  • Description: Connectivity notification name.
  • Actions: Options to edit, deactivate/activate, and delete.

Adding a Connectivity Notification

To create a new notification, click Add connectivity notification in the screen header.

Registration form

Fill in the form fields:

  1. Description: Name to identify this notification (required).
  2. Devices:
    • All devices: The notification monitors all registered devices.
    • Specific devices: Manually select the devices to monitor.
  3. Time considered that equipment disconnected (minutes): Absence time (in minutes) that characterizes a disconnection. Default: 60 minutes.
  4. Disconnection notification resend frequency (hours): Resend interval while the device remains offline. Default: 12 hours.
  5. Recipient Email: Email address for sending the alert (required).
  6. Email Title: Alert email subject (required).
  7. Email Body: Alert email text (required).
  8. Also send email when equipment reconnects: Enable to also receive a notification when the device resumes communication. Disabled by default.

Click Save to confirm the registration.

Editing a Connectivity Notification

To edit an existing notification, click the edit icon (pencil) on the corresponding row. After making changes, click Save.

Removing a Connectivity Notification

  • Click the delete icon (trash) to deactivate the notification. A confirmation dialog will be displayed.
  • To reactivate, click the reactivation icon.

Note: Deactivating a Connectivity Notification will stop alerts from being sent even if monitored devices go offline.